Our heritage and experience, along with our dedicated focus on motoring enthusiasts has seen us constantly achieve high levels of customer satisfaction and industry leading loyalty. You will always have the comfort of knowing we are here to help you keep your car special.
The heritage brands include:
Lumley Special Vehicles is backed by Insurance Australia Group Ltd ABN 60 090 739 923 (IAG), Australasia’s leading insurance group.
At LSV we provide insurance for motoring enthusiasts. As enthusiasts ourselves, we believe in supporting motoring clubs and events of Australia.
Our dedicated team supports a range of events and activities held by motoring clubs throughout the year, taking great pleasure in meeting with fellow enthusiasts and customer’s alike.
If you are a member of a motoring club and are involved in organising your club’s events, then we would love to hear from you.
Contact us on 133 578 or via email at firstname.lastname@example.org.
We offer Comprehensive Insurance which covers you for loss or damage to your car as well as for damage you may cause to somebody else’s car or property for up to $30,000,000.
We also offer Third Party Property Damage Insurance, which protects you against claims for damage you may cause to another person’s car or property up to $30,000,000.
You can call us on 133 578, our operating hours are:
Sales & Service - Monday to Friday 8.30am – 5pm (AEST)
Claims - 24/7
PO BOX 16042
COLLINS ST WEST VIC 8007
We only offer insurance to drivers 25 years of age or older.
Your car’s agreed value is the most we will pay if your vehicle is damaged or stolen.
The agreed value is set by LSV at the commencement of your policy and is based on the make and model of your car as well as the accessories and modifications that are fitted to the car, which we have agreed to cover.
The current agreed value is shown on your policy schedule and does not change during the period of cover.
If you would like to discuss the agreed value of your car further, please call us on 133 578.
If your car has been damaged, stolen or someone is claiming against you, please call us on 133 578 and let us take care of you and your car.
If your car has been stolen or maliciously damaged, it is important that you report the incident to the police immediately and obtain the report or event number.
If we elect to repair your car, you may choose your own licensed repairer. It’s your car, your choice.
We will also guarantee the workmanship and materials on all repairs authorised by us for the life of the vehicle.
If your car is 25 years old or more and we declare it a total loss, you may keep the salvage of your car at no extra cost to you.
For cars less than 25 years old, you may choose to purchase the salvage of your car at a fair and reasonable cost set by us.
Your feedback is very important to us, so if you are ever unhappy with our dealings, please let us know by calling us on 133 578.
We accept Visa or MasterCard.
For more details on how to pay, please call us on 133 578.
Learner drivers are covered under the policy so long as they drive under the instruction of a fully licensed driver alongside them.
Here’s how we can help you understand our insurance in your language
There are two ways to talk to us using an interpreting service.
When you call, let us know you’d like to use an interpreter and we’ll arrange it for you. Our consultants have access to over 150 languages through independent interpreter services.
Call us on 133 578 (8:30am–5pm AEST, Mon–Fri).
Contact Translating and Interpreting Services
Translating and Interpreting Services (TIS) are available 24/7 and their interpreters speak over 160 languages. They’re available over the phone and in person.
We can offer support if you need help with your insurance premium payments.
Call 133 578 to talk to us about your situation, and we'll work out a plan. Some of the ways we might be able to help include:
Or, if you need help to pay the excess for a claim you can talk to your claims specialist.
If your finances are causing you stress, it can help to have someone to talk to. With Assure, we offer free, confidential counselling for you and your family. Call Assure anytime on 1800 001 018. You can have an initial discussion with a specialist to talk about the kind of help you might want, then book a time to speak to psychologist over the phone.
We provide up to four one-hour sessions for each family member. All the counselling is from qualified psychologists, and all your sessions are confidential. Assure is a separate company from Lumley Special Vehicles.
To use this service, you just need to have a current policy with us (you don’t need to make a claim). Your partner, children, and other dependents can use this service, too.
For financial counselling, money management and budgeting
If you're affected by family and domestic violence, we're here to support you
Throughout Australia, people are experiencing family and domestic violence every day.
If you're in this situation, there are people you can talk to and services that can help.
Call 1800RESPECT anytime, 24/7 on 1800 737 732.
Find more information on the 1800RESPECT website.
Rape & Domestic Violence Services
Call the Rape & Domestic Violence Services anytime, 24/7 on 1800 211 028.
Find more information on the Rape & Domestic Violence Services website.
Call 000 if you or anyone in your family are in immediate danger.
We want to help you with your insurance, especially during difficult times.
Our teams are here to support you. We know it can be difficult to talk about what you're going through, so we always try to minimise the number of times you need to give us details.
To talk to us, call 133 578 (8:30am–5pm AEST, Mon–Fri).
Privacy and safety
When you call, your privacy and safety are our top priority.
If you're affected by family and domestic violence, information you give us about your situation will be kept private (even if you have a joint policy).
We can talk to you about financial support if your situation is putting stress on your finances.
We know our staff can be affected by family and domestic violence, too. Our Employee Assistance Programs, as well as specialist teams and support services, help look after our teams.
We're committed to supporting you if you're experiencing family and domestic violence.
To learn more about our commitments to you, read the IAG family and domestic violence policy.
This website is owned and operated by Lumley Special Vehicles under the domain name www.lsvinsurance.com.au
Links to third party websites
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Liability & Indemnity
Subject to any responsibilities implied by law and which cannot be excluded, Lumley Special Vehicles and its directors, employees, agents and contractors, are not liable to you for any losses, damages, liabilities, claims and expenses whatsoever, whether direct, indirect or consequential, arising out of or referable to any material on this website, to third party material, third party services, or to access of this website by you, howsoever caused, whether in contract, tort including negligence, statute or otherwise.
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The insurance products described in this website are available to Australian residents only.
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